Make a payment / buy credits

In May 2025 it was announced that pet passports are going to replace AHCs. We don't want anyone to be left with credits they can't use so we suggest you switch to arrears billing. 

This means you'll be charged for each use at £10 excl VAT / AHC plus any additional discounts on top.

You can pay by debit/credit card or via bank transfer.

1. Select your team name at the bottom of the menu on the left. Click the settings icon, or click on your credits below the team name.
2. Scroll down to Credits section
3. Click on the button "Switch to Subscription Billing"
4. You will be redirected to our secure payment page.
• NB. if you are blocking popups the redirect won't work.
• Although it says it's subscription billing, the monthly fee is £0 so it will only invoice for usage
5. Once you've entered your payment details click the button "Pay and Subscribe"
6. When your payment has cleared, the transaction will appear under “Successful Payments” and you can download a copy of your invoice or receipt at any time.