I’ve made a mistake when ordering more credits, what can I do?

Richard

Last Update 3 years ago

You can cancel an unpaid invoice, e.g. if you need to change details or select a different number of credits.

  1. Go to Team Settings ⟶ Pending Invoices
  2. Select “Cancel” (you may need to scroll across if you're on a mobile device or small screen)
    • The invoice will be deleted
  3. You can then edit the necessary details and place a new order which will generate a new invoice.
    • NB you can not have multiple pending invoices.

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