I’ve made a mistake when ordering more credits, what can I do?
Richard
Last Update 3 years ago
You can cancel an unpaid invoice, e.g. if you need to change details or select a different number of credits.
- Go to Team Settings ⟶ Pending Invoices
- Select “Cancel” (you may need to scroll across if you're on a mobile device or small screen)
- The invoice will be deleted
- You can then edit the necessary details and place a new order which will generate a new invoice.
- NB you can not have multiple pending invoices.